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> Business & Economics > Management > Decision-Making & Problem Solving
 

The Five Dysfunctions of a Team
Patrick M. Lencioni
0787960756
Jan 2002
Hardcover
·
 
Book Review
Once again using an astutely written fictional tale to unambiguously but painlessly deliver some hard truths about critical business procedures, Patrick Lencioni targets group behavior in the final entry of his trilogy of corporate fables. And like those preceding it, The Five Dysfunctions of a Team is an entertaining, quick read filled with useful information that will prove easy to digest and implement. This time, Lencioni weaves his lessons around the story of a troubled Silicon Valley firm and its unexpected choice for a new CEO: an old-school manager who had retired from a traditional manufacturing company two years earlier at age 55. Showing exactly how existing personnel failed to function as a unit, and precisely how the new boss worked to reestablish that essential conduct, the book's first part colorfully illustrates the ways that...


Blink: The Power of Thinking without Thinking
Malcolm Gladwell
0316172324
January 2005
Hardcover
·
 
Book Review
Blink is about the first two seconds of looking--the decisive glance that knows in an instant. Gladwell, the best-selling author of The Tipping Point, campaigns for snap judgments and mind reading with a gift for translating research into splendid storytelling. Building his case with scenes from a marriage, heart attack triage, speed dating, choking on the golf course, selling cars, and military maneuvers, he persuades readers to think small and focus on the meaning of "thin slices" of behavior. The key is to rely on our "adaptive unconscious"--a 24/7 mental valet--that provides us with instant and sophisticated information to warn of danger, read a stranger, or react to a new idea.

Gladwell includes caveats about leaping to conclusions: marketers can manipulate our first impressions, high arousal moments make us "mind blind," focusing...



Problem Solving Through Recreational Mathematics
Bonnie Averbach
0486409171
March 2000
Paperback
·
 
Book Description
Many of the most important mathematical concepts were developed from recreational problems. This book uses problems, puzzles, and games to teach students how to think critically. It emphasizes active participation in problem solving, with emphasis on logic, number and graph theory, games of strategy, and much more. Answers to Selected Problems. Index. 1980 edition.


The First 90 Days
Michael Watkins
1591391105
Jan 2003
Hardcover
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From Publishers Weekly
This earnest guide to career transition periods-when a new job or promotion puts an employee in an unfamiliar role-asserts, reassuringly, that navigating the all-important first 90 days is a "teachable skill." Business professor Watkins, co-author of Right From the Start: Taking Charge in a New Leadership Role, lays out a "standard framework" for leadership transitions, based on "five fundamental propositions," "ten key challenges," and a four-fold typology of situations that new managers find themselves in. Fortunately, Watkins balances the theorizing with practical steps managers can take to get on top of things and initiate changes, including elaborate self-assessment checklists, planning exercises and meticulous guidelines on how to have conversations with underlings and bosses. His advice, if not very...


The Thinker's Toolkit: Fourteen Powerful Techniques for Problem Solving
Morgan D. Jones
0812928083
August 1998
Paperback
·
 
From Booklist
Leave it to a former CIA employee to conjure up a complicated yet definitely sensible approach to decision making. His point is that we don't know how to analyze and solve problems correctly, since we've been groomed to be subjective, not objective, thinkers. Fourteen mathematical and analytical thought processes are interpreted for the lay public, with 50 exercises and a cornucopia of examples. Some processes will be familiar, including playing devil's advocate, restating the problem, and outlining pros, cons, and fixes. Still others require a calculator and a highly logical mind--for instance, weighted ranking, probability tree, and utility matrix. Heavy-duty brain training. Barbara Jacobs --This text refers to the Hardcover edition.

Book Description
An...


Problem-Solving Therapy
Jay Haley
1555423620
January 1987
Textbook Paperback
·
 
Review
"Both revolutionary and pragmatic. It is written by a teacher of therapy, and it stands as one of the very few "how-to" books that really give the reader an opportunity to learn from example."

"The book has justifiably become 'must' reading for family therapy practitioners and supervisors.''

Book Description
A classic that teaches you how to think in a contextually sensitive, directive, and goal-focused way. A highly readable and practical volume that focuses on solving problems within the context of the entire social unit--the family, the school, the community.

See all Editorial Reviews



The 17 Essential Qualities of a Team Player
John C. Maxwell
0785274359
Jan 2002
Hardcover
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Book Review
The 17 Essential Qualities of a Team Player is another in a long line of titles by John Maxwell aimed at helping people attain their personal and leadership potential in the workplace. The book is organized into short chapters, each devoted to one of the 17 qualities that Maxwell deems essential to a successful and harmonious workplace, qualities such as competence, discipline, adaptability, commitment, selflessness, and preparedness. Maxwell's prose reads like a series of sermons, peppered with inspirational stories and quotes from personalities as diverse as Vince Lombardi ("The harder you work, the harder it is to surrender") and Henry Ford ("Before everything else, getting ready is the secret of success"). The book is for Maxwell fans and anyone looking for a sensible and formulaic approach to improving their lot, both...


Data Analysis and Decision Making with Microsoft Excel
S. Christian Albright
0324400829
August 2005
Textbook Hardcover
·
 
Book Description
The emphasis of the text is on data analysis, modeling, and spreadsheet use in statistics and management science. This text contains professional Excel software add-ins. The authors maintain the elements that have made this text a market leader in its first edition: clarity of writing, a teach-by-example approach, and complete Excel integration.

About the Author
Chris Albright received his B.S. degree in Mathematics from Stanford in 1968 and his Ph.D. in Operations Research from Stanford in 1972. Since then, he has been teaching in the Operations and Decision Technologies Department in the Kelley School of Business at Indiana University. He has taught courses in management science, computer simulation, and statistics to all levels of business students: undergraduates, MBAs,...


Against the Gods: The Remarkable Story of Risk
Peter L. Bernstein
0471295639
September 1998
Paperback
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Book Review
With the stock market breaking records almost daily, leaving longtime market analysts shaking their heads and revising their forecasts, a study of the concept of risk seems quite timely. Peter Bernstein has written a comprehensive history of man's efforts to understand risk and probability, beginning with early gamblers in ancient Greece, continuing through the 17th-century French mathematicians Pascal and Fermat and up to modern chaos theory. Along the way he demonstrates that understanding risk underlies everything from game theory to bridge-building to winemaking. --This text refers to the Hardcover edition.

From Publishers Weekly
Risk management, which assumes that future risks can be understood, measured and to some extent predicted, is the focus of this solid,...


Judgment in Managerial Decision Making
Max H. Bazerman
0471684309
March 2005
Hardcover
·
 
Book Description
Is your judgment influenced by personal biases?

In situations requiring careful judgment, we're all influenced by our own biases to some extent. But, with Max Bazerman's Judgment in Managerial Decision Making, Sixth Edition, you can learn how to overcome those biases to make better managerial decisions.

The text examines judgment in a variety of organizational contexts, and provides practical strategies for changing your decision-making processes and improving these processes so that they become part of your permanent behavior. Throughout, you'll findnumerous hands-on decision exercises and examples from the author's extensive executive training experience that will help you enhance the quality of your managerial judgment.

Past editions have been used in top universities, in...


The Paradox of Choice
Barry Schwartz
0060005696
Jan 2005
Paperback
·
 
From Publishers Weekly
Like Thoreau and the band Devo, psychology professor Schwartz provides ample evidence that we are faced with far too many choices on a daily basis, providing an illusion of a multitude of options when few honestly different ones actually exist. The conclusions Schwartz draws will be familiar to anyone who has flipped through 900 eerily similar channels of cable television only to find that nothing good is on. Whether choosing a health-care plan, choosing a college class or even buying a pair of jeans, Schwartz, drawing extensively on his own work in the social sciences, shows that a bewildering array of choices floods our exhausted brains, ultimately restricting instead of freeing us. We normally assume in America that more options ("easy fit" or "relaxed fit"?) will make us happier, but Schwartz shows the...


Flipping the Switch...: Unleash the Power of Personal Accountability Using the QBQ!
John G. Miller
0399152954
December 2005
Hardcover
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From Publishers Weekly
Leadership guru Miller expands on the anti-buck-passing principles of his QBQ: The Question Behind the Question in this winsome volume of business homiletics. The QBQ methodology aims to replace plaintive, querulous thoughts of "Why is this happening to me?" and "When will others do things right?" with more constructive questions like "What can I do to contribute?" This shift in perspective, he contends, short-circuits the unhelpful behaviors of blaming, complaining, procrastinating and "thinking like a victim," and empowers people to solve problems themselves instead of whining about them. The ethos of personal accountability, he continues, reinforces other virtuous habits, including learning, creativity, service and trust, and imbues organizations with a cheerful, cooperative, can-do spirit. The author conveys...


Blink: The Power of Thinking without Thinking (Unabridged CD)
Malcolm Gladwell
1586217194
December 2004
Compact Disc
·
 
Book Review
Blink is about the first two seconds of looking--the decisive glance that knows in an instant. Gladwell, the best-selling author of The Tipping Point, campaigns for snap judgments and mind reading with a gift for translating research into splendid storytelling. Building his case with scenes from a marriage, heart attack triage, speed dating, choking on the golf course, selling cars, and military maneuvers, he persuades readers to think small and focus on the meaning of "thin slices" of behavior. The key is to rely on our "adaptive unconscious"--a 24/7 mental valet--that provides us with instant and sophisticated information to warn of danger, read a stranger, or react to a new idea.

Gladwell includes caveats about leaping to conclusions: marketers can manipulate our first impressions, high arousal moments make us "mind...



Get Back in the Box
Douglas Rushkoff
0060758694
Dec 2005
Hardcover
·
 
From Publishers Weekly
By touting the value of thinking "outside the box," business experts have inspired an obsession with growth, competition and offbeat concepts, says Rushkoff (Cyberia; Coercion; etc.). In fact, he insists, the secret of success lies inside the box; businesses that focus on their core competencies, their customers' needs and their work environment come up with better innovations in the long run than those that rely on flashy ad campaigns, focus groups or off-site consultants. Smart businesses, he argues, hire employees who are deeply familiar with the company's core products and encourage innovation by cultivating a fun, collaborative work environment. Rushkoff's premise is solid, and he supports it with several convincing examples (Craig's List, XM radio and Saturn among them). In his effort to shuck the...


Why Great Leaders Don't Take Yes for an Answer
Michael A. Roberto
0131454390
June 2005
Hardcover
·
 
From Publishers Weekly
In this highly readable volume, Harvard Business School professor Roberto demonstrates that the key to making successful strategic business decisions lies in the decision-making process itself. Through nine refreshingly jargon-free chapters, along with helpful graphs and charts, Roberto argues that "good process entails the astute management of the social, political and emotional aspects of decision making." Persuasively employing case studies-from an analysis of the 2003 Columbia space shuttle disaster to the deadly 1996 accident atop Mount Everest to John F. Kennedy's management the Cuban Missile Crisis-Roberto enlivens his primary thesis that failed leadership often fixates "on the question 'What decision should I make?' rather than asking 'How should I go about making the decision?'" With each case study...


Six Sigma For Dummies
Neil DeCarlo
0764567985
February 2005
Paperback
·
 
Book Description
The world’s largest and most profitable companies – including the likes of GE, Bank of America, Honeywell, DuPont, Samsung, Starwood Hotels, Bechtel, and Motorola – have used Six Sigma to achieve breathtaking improvements in business performance, in everything from products to processes to complex systems and even in work environments. Over the past decade, over $100 billion in bottom-line performance has been achieved through corporate Six Sigma programs.  Yet, despite its astounding effectiveness, few outside of the community of Six Sigma practitioners know what Six Sigma is all about.

With this book, Six Sigma is revealed to everyone.  You might be in a company that’s already implemented Six Sigma, or your organization may be considering it.  You may be a student...


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