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Mom, Inc.: Taking Your Work Skills Home
Neale S. Godfrey
0765574659

Hardcover
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The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed
Michael L. George, et al
0071441190
August 1, 2004
Paperback
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Book Description
Bestselling Lean Six Sigma author Michael George provides the first pocket guide for deployers of Lean Six Sigma The Lean Six Sigma Pocket Toolbook blends Lean and Six Sigma tools and concepts, providing expert advice on how to determine which tool within a "family" is best for different purposes. Packed with detailed examples and step-bystep instructions, it's the ideal handy reference guide to help Green and Black Belts make the transition from the classroom to the field. Features brief summaries and examples of the 70 most important tools in Lean Six Sigma, such as "Pull," "Heijunka," and "Control Charts" Groups tools by purpose and usage Offers a quick, easy reference on using the DMAIC improvement cycle Provides comprehensive coverage in a compact, portable format

From the...


Strategy and Tactics of Pricing: A Guide to Profitable Decision Making
Thomas T. Nagle
013026248X
January 2002
Hardcover
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Book Description
Pricing is the moment of truth all of marketing comes to focus in the pricing decision." When Raymond Corey wrote these words at the Harvard Business School in the early 1960s, marketing was just coming into its own as a strategic discipline that could drive the direction of a business. Unfortunately, few marketing practitioners actually took Corey's words to heart. Enjoying their new prestige and power to influence corporate strategy, they were reluctant to let financial considerations constrain their "strategic" thinking. Instead, they focused on achieving market share and customer satisfaction, believing that high profitability would somehow naturally follow. Marketing academics also slighted pricing, offering little research and few courses on the subject. Whenever the subject of pricing problems did...


God is at Work: Transforming People and Nations Through Business
Ken Eldred
0830738061
June 11, 2005
Hardcover
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Book Description
Global business has the potential to bring biblical cultural values, greater economic prosperity and blessings to the nations of the world. It's already happening in innovative undertakings, such as ET, a call center business in India where at least 60 percent of the employees call themselves Christians. Modeling biblical principles and recognized for its world-class level of service, this successful company has created jobs, built a profitable business, strengthened the local church and seen people decide to follow Jesus. In God Is at Work, Ken Eldred examines how God is transforming people and nations through companies like ET amidst an emerging missions movement called "Kingdom business." Challenging the view that capitalism and biblical principles cannot coexist, Kingdom business is achieving economic and...


Small Business Kit for Dummies
Richard D. Harroch
0764559842
July 2, 2004
Paperback
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Book Description
Millions of Americans own their own businesses, and millions more dream of doing the same. But starting your own business is a pretty complicated matter, especially with all the legal issues and paperwork. This updated edition of the top-selling small business resource is chock-full of information, resources, and helpful hints on making the transition from a great idea to a great business.

If you’ve got a great idea for your own business, you need the kind of straightforward advice you’ll find here — the kind of advice you’d normally only get from business schools and MBA courses. Small Business Kit For Dummies, Second Edition covers all the basics on: Recent tax law changes Balancing your finances Hiring and keeping employees Effective management strategies...



The Business of Bliss: How to Profit from Doing What You Love
Victoria Magazine (Editor)
1588162370
September 2004
Paperback
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Christine Sparta, USA Today
"Entrepreneurs who daydream about converting a hobby into a career should consult The Business of Bliss: How to Profit From Doing What You Love. Bliss is by Janet Allon and the editors of Victoria magazine... Most of the 74 businesses profiled have appeared in the magazine. This is a pretty book filled with fetching photos of handmade vintage dresses, jewelry, flower arrangements, pillows and sweets -- so much so, it looks more like a compilation of impressionist art than a book about business owners. Don't turn to Bliss for the nitty-gritty on start-ups. But. . .it's an inexpensive way to get a glimpse into the entrepreneurial life without suffering any of the drawbacks." --This text refers to an out of print or unavailable edition of this title.

Book Description
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Multicultural Manners
Norine Dresser
0471684287
July 2005
(Paperback) - Revised Ed.
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Book Description
Both highly informative and entertaining, Multicultural Manners gives readers the understanding they need, the perfect words to say, and the correct behavior to use in a wide range of cross-cultural situations. This incisive and award-winning guide to etiquette features completely updated etiquette guidelines with special emphasis on post–September 11 culture clashes as well as a brand-new section that demystifies unfamiliar cultures in the news. Norine Dresser identifies key cross-cultural hot spots and suggests methods that foster respect for diversity. Readers will discover the dos and don’ts of successful business and social interaction, detailed tips on avoiding embarrassment in a variety of social settings, amusing firsthand accounts of cultural gaffes, a breakdown of customs, religions,...


First, Break All The Rules : What The Worlds Greatest Managers Do Differently [ABRIDGED]
Marcus Buckingham (Narrator), Curt Coffman
0743510119
November 1, 2000
Audio CD
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Book Review
Marcus Buckingham and Curt Coffman expose the fallacies of standard management thinking in First, Break All the Rules: What the World's Greatest Managers Do Differently. In seven chapters, the two consultants for the Gallup Organization debunk some dearly held notions about management, such as "treat people as you like to be treated"; "people are capable of almost anything"; and "a manager's role is diminishing in today's economy." "Great managers are revolutionaries," the authors write. "This book will take you inside the minds of these managers to explain why they have toppled conventional wisdom and reveal the new truths they have forged in its place."

The authors have culled their observations from more than 80,000 interviews conducted by Gallup during the past 25 years. Quoting leaders such as basketball...



More Build It Big: 101 Insider Secrets from Top Direct Selling Experts
Direct Selling Women's Alliance
1419520032
March 2006
Paperback
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Book Description
A revolutionary shift is occurring in the world of work. Home-based entrepreneurs seeking independence, time, and uncapped income are selling everything from life insurance, carpet cleaning, and computer repair, to cookware, beauty products, and candles. According to the Direct Selling Women’s Alliance, 49 million direct salespeople sell $85.5 billion worth of products and services worldwide each year. More Build It Big is the sequel and smart companion to Build it Big. In this new handbook, industry leaders deliver straightforward advice, cutting-edge insights, and best practices to help direct sellers and distributors become sales superstars. Up-to-the-minute stories from top salespeople, profiles of leading distributors, and the latest how-to’s on networking, party planning, and...


Letitia Balderige's New Complete Guide to Executive Manners
Letitia Baldrige
0892563621
Jan 1993
Hardcover
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From Library Journal
This book tells executives (and others) how to behave in business situations. Baldrige discusses traditional points of etiquette (e.g., making introductions and using proper forms of address), but also gives guidelines for other types of behavior, such as dressing appropriately and planning a meeting. The result is a comprehensive handbook on business manners which combines protocol with common sense. Baldrige, who revised The Amy Vanderbilt Complete Book of Etiquette and who served as Jacqueline Kennedy's chief of staff, writes in clear and entertaining fashion. This useful book deserves a place in most business and etiquette collections. Wendy Allex, Central Arkansas Lib. System, Little RockCopyright 1985 Reed Business Information, Inc. --This text refers to an out of print or unavailable edition of this...


Business and Corporate Aviation Management
John J. Sheehan
0071412271
June 2003
Hardcover
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Business & Commercial Aviation
Choosing...air transportation system for your company and making it work…offers executives, managers…flight department personnel…solid background and insights…establishing and running…operations.

Review
Flight Safety Digest : Excerpts from Flight Safety Digest

Although they provide safe and reliable public transportation, airlines can be inconvenient for business travel involving an organization's key personnel. ...

Business aviation -- whether in the form of chartered aircraft, fractional aircraft ownership or full aircraft ownership -- is widely established as an answer to the requirements of many companies.

This book, says the author, was written for two audiences: "Individuals...[and] flight department managers,...



Understanding Statistical Process Control
Donald J. Wheeler, David S. Chambers
0945320132
June 1992
Hardcover
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A Shop of One's Own: Women Who Turned the Dream into Reality: Victoria
Rachel Epstein
1588164292
September 2004
Paperback
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From Publishers Weekly
For many women who love to shop, running one's own boutique is the ultimate dream. In this coffee table book-turned-entrepreneurial guide, Victoria magazine's editors offer readers practical tips and realistic advice to help them realize that fantasy. Highlighting gift shops and stationery stores, gourmet emporiums and millineries, the authors carefully explain how to launch a venture, establish credit, choose a space, create a solid partnership with vendors, arrange one's wares, advertise and more. The pretty color photographs show how women entrepreneurs have set up their own stores, offering advice on making customers feel welcome, avoiding failed partnerships, creating innovative displays and attracting the notice of passersby. Savvy readers will recognize some of the featured businesses, which include Eileen...


Out of the Crisis
W. Edwards Deming
0262541157
August 11, 2000
Paperback
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Book Description
"Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment."

According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more...


Every Manager's Desk Reference
Alpha Books
0028642686
Jan 2002
Paperback
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The McGraw-Hill Guide to Starting Your Own Business: A Step-by-Step Blueprint for the First-Time Entrepreneur
Stephen C. Harper
0071410120
July 2003
Paperback
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From Library Journal
In this guide Harper, head of his own management consulting firm, discusses the aspects of becoming an entrepreneur practically and realistically. He covers choosing the type of business; writing the business plan; advertising; financing; and franchising. Included also is the Entrepreneurial Qualities Self-Test designed to measure potential skills. Harper also cites and describes additional sources of information such as the U.S. Industrial Outlook , published annually by USGPO, and Wilson's Business Periodicals Index . Along with Lyle Maul and Dianne Mayfield's Entrepreneur's Road Map ( LJ 9/1/89) and Sharon Kahn and Philip Lieff's 101 Best Businesses To Start ( LJ 7/88), this book will provide a good "first step" for would-be entrepreneurs. Recommended to public libraries.- Lucy Heckman, St. John's Univ. Lib.,...


Start Your Own Specialty Travel and Tour Business
Entrepreneur Press
189198473X
March 2003
Paperback
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Book Description
If you're looking for a business loaded with adventure, you've found it. Imagine exploring the pristine wilderness of Alaska, paddling down the Amazon River, or scuba diving Australia's Great Barrier Reef-and getting paid for it! That's the kind off excitement that awaits you in the specialty travel industry. Unlike traditional travel agencies, you'll focus on specialty tour packages that offer travelers truly unique experiences ranging from white-water rafting to wildlife safaris to tours of gourmet restaurants. The key to success in this business is finding your niche and creating unusual tour packages that will intrigue and excite. This step-by-step guide tells you everything you need to know, including: Start-up costs and how to find financing Tips for making your tours different and better than the...


Rule's Book of Business Plans for Startups
Roger C. Rule
193253105X
Oct 2004
(Paperback) - Revised Ed.
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Book Description
From Entrepreneur's Popular Mentor Series Business competition for start-up seed money is tougher than ever. Banks and venture capitalists demand more than a general business plan before risking scarce funding. A start-up has to create a plan targeted precisely to the interests of a potential investor. Rule's Book of Business Plans for Start-Ups has been completely revised and updated to cover everything from defining the business concept to maintaining a healthy cash flow, but with a focus on entrepreneurs. There are special tips on how to impress funding sources, conduct research, attract investors, and locate resources. Covering virtually every business category, there are updated sample business plans for: Manufacturing or assembly concerns Wholesale or retail businesses Service providers Home-based...


The Memory Jogger: A Pocket Guide of Tools for Continuous Improvement
Michael Brassard (Editor)
1879364034
June 1988
Paperback
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Business Plans For Dummies
Paul Tiffany
0764576526
December 2004
Paperback
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Inc. Magazine, January, 1999
What's Hot: Save It! "Business Plans For Dummies." This guide by Paul Tiffany, a management consultant and business-school professor, and Steven D. Peterson, a software designer and entrepreneur, is, quite frankly, the best work that you'll find on this subject. What makes this 354-pager a standout is that it urges business owners to write plans that are not only informative but captivating. Five stars! --This text refers to the Paperback edition.

Financial Times, April 21, 1998
Twenty-three books published in 1997 have been selected as finalists in five main categories for The Financial Times, Booz-Allen & Hamilton Global Business Book Awards. In the "How-To" category, "Business Plans For Dummies" - which made it through to the shortlist - is a solid...


What Every Supervisor Should Know
Lester R. Bittel
0070055890
Sept 1992
Paperback
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Book Description
Through five editions since its first release in 1959, What Every Supervisor Should Know has effectively responded to the changing needs of supervisors, and it remains the standard in the field of supervision. Now in a new edition, this classic guide to handling the day-to-day problems that supervisors face is: more current than ever-two new chapters cover the environment and innovation, this latest edition also treats such timely issues as computer surveillance and job competency guidelines; more personalized than ever-the new Personal Development Portfolio offers convenient checklists and sound guidelines on planning careers, managing time and coping with stress; leaner, meaner, and easier to use-the format is modular, and each chapter features three or more case studies, chapter-end reviews, and lots of easily...


The Improvement Guide : A Practical Approach to Enhancing Organizational Performance (Jossey-Bass Business and Management Series)
Gerald J. Langley, et al
0787902578
July 26, 1996
Hardcover
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Review
"This book is a major milestone in our understanding of the science of improvement. It is destined to be a classic in the field. It offers leaders not only a comprehensive framework, but also dozens of useful specific suggestions for achieving new levels of quality and productivity." (Donald M. Berwick, Institute of Healthcare Improvement and author of Curing Health Care)

"The Improvement Guide is a rare jewel of a book packed with powerful ideas and knowledge; it should be required reading for every student and should be on every corporate bookshelf. This book fills a major void in the Quality literature by combining fresh insights, practical guidelines, and compelling examples on improvement in a captivating and easy-to-understand manner." (Paddy Meskell, senior vice president of human resources, Silver Diner...



Going Solo
William J. Bond
0070066426
Jan 1997
Paperback
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Book Description
The author's popular Home-Base Business series has shown thousands how to successfully operate mail order, catalog and newsletter businesses from hom. With Going Solo, he adds a timely new area to this series--home-based consulting. This comprehensive, step-by-step guide show you how to take your specialized knowledge--gathered from a job, career, education, or life experience--and turn it into a profitable, thriving home business. It takes you step-by-step through the entire process--from what you need in your home office, to how to target and reach your market, how to create proposals that sell, and how to turn a completed work assignment into additional business, and more. It's essential reading for anyone considering or preparing for a home-based consulting business. from --This text refers to the...


Credibility: How Leaders Gain and Lose It, Why People Demand It
James M. Kouzes
0787964646
January 2003
Paperback
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From Publishers Weekly
Behavioral savants Kouzes and Posner ( The Leadership Challenge ) here provide philosophical and practical guidance for business executives at a time when computers, consultants, coproduction and ever-growing employee empowerment leave less for managers to do. Unsurprisingly, the authors place honesty, competence and a talent to inspire ("a set of values that can be learned") at the core of effective leadership. From a penetrating survey of business methods and employee attitudes worldwide, Kouzes and Posner pinpoint future trends--e.g., more authority for customer contact personnel--in a logical, integrated and symbiotic organizational plan to replace a now-outdated omnipotent-boss system. Unfortunately, a hucksterish title and an introductory essay on "credibility" do a disservice to this broad and serious...


eBay Secrets : How to create Internet auction listings that make 30% more money while selling every item you list [DOWNLOAD: PDF]
Steven Ellis White, Bryon Krug
B0001MD1K8
July 1, 2004
Digital
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Book Description
Do you want to make more money on eBay (or any other Internet auction site)? Or, are you looking for an easy second income?

Thousands of new users are joining eBay every day. You can take advantage of this trend and make a lot of money. But before you get started, there are some things you need to know.

eBay Secrets will walk you though the steps to getting your Internet auction business rolling. It is packed full of tips and secrets that will help you get more money for your auction listings.

eBay Secrets is based on the techniques that Steve White has been teaching students in his exclusive seminars on making money on eBay. Never before have all of Mr. White’s powerful money-making secrets been available in book format.

Here are just a few of the topics that are covered in the book:• The two...



Tips for Teams
Kimball Fisher
0070211671
Oct 1994
Paperback
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Book Description
100's of solutions to commom work team problems! Enough has been written about the benefits of self-directed work teams. Now day-to-day problems inherent in trying to make a group of people work like one need to be solved-and quickly. Tips for Teams: A Ready Reference for Solving Common Team Problems, by Kimball Fisher and the consultants at Belgard*Fisher*Raynor, takes the 100 most common team problems and puts 3-5 tested, ready-to-use solutions for each in yur hands. You'll also find a huge resource of techniques and strategies for working together in ways that avoid problems right from the start.

About the Author
Kimball Fisher is a cofounder of the Fisher Group, Inc., and has worked with many companies implementing high-performance management practices across North America,...


Business Process Change: A Manager's Guide to Improving, Redesigning & Automating Process
Paul Harmon
1558607587
December 2002
Textbook Paperback
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From the foreword by Geary A. Rummler, Founder and Chairman, Performance Design Lab; Co-author, Improving Performance
This book is "post-bust"--the first book to thoroughly discuss the critical link between "process," information technology, and the Internet.

Review
"This book is a must-read for every business manager who wants to manage business process change in an e-business environment; it's a true practitioner's guidebook to the complex world of end-to-end business process management. The book not only gives an excellent introduction to all aspects of process change management (from analysis or redesign to implementation to monitoring to improvement of business processes), but also provides a comprehensive guide to state-of-the-art techniques and technologies supporting the various aspects...


The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams
Peter S. Pande, et al
0071373144
December 14, 2001
Paperback
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Book Description
This companion guide to the bestselling The Six Sigma Way focuses on the project improvement teams that do the real, in-the-trenches work of Six Sigma-;measuring performance, improving quality and saving millions in the process. The Six Sigma Way Team Fieldbook is a highly practical reference for team leaders and members, outlining both the methods that have made Six Sigma successful and the basic steps a team must follow in an improvement effort. Written by three veteran trainers of Six Sigma Black Belts and teams at GE, Sun Microsystems, and Sears, this hands-on guide helps teams obtain the skills they need to identify a product, service, or process that needs improvement or redesign; gather data on the process and the rate of defects; find ways to improve quality up to a Six Sigma level-;just 3.4 defects per...

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